Terms of service
1. User’s Acknowledgment and Acceptance of Terms
1.1 Lionlaunchers Services Private Limited (“Us” or “We” or “Callmatic”) provides the https://www.callmatic.ai site and various related services (collectively, the “site”) to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the “Terms of Service”), as well as any other written agreement between us and you. You must read, agree with, and accept all the terms and conditions contained in this Terms of Service agreement, including Privacy Policy, Cookie Policy and, if applicable, Data Processing Addendum (“DPA”) before you may become a user. In addition, when using the services or materials on this site, users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Service. All such guidelines or rules are hereby incorporated by reference into these Terms of Service.
1.2 By using this site, you agree to be bound by these Terms of Service. If you do not wish to be bound by these terms, you may not use or access the site or its services.
1.3 These Terms of Service are effective as of the date of your acceptance. We reserve the right to modify these Terms at any time without notice. You are responsible for reviewing these Terms periodically. Your continued use of the Site after any modification will constitute your acceptance of the revised Terms.
2.Description of Services
2.1 Callmatic provides users with access to tools and services to create, manage, and optimize AI-driven voice interactions, including the use of its web application, voice bot functionalities, speech recognition, and other AI-powered services (the “Services”).
3.Registration Data and Privacy
3.1 In order to access some of the Services on this site, you will be required to use an account and password that can be obtained by completing our online registration form, which requests certain information and data (“Registration Data”), and maintaining and updating your Registration Data as required. By registering, you agree that all information provided in the Registration Data is true and accurate and that you will maintain and update this information as required in order to keep it current, complete, and accurate. The information we obtain through your use of this site, including your Registration Data, is subject to our [Privacy Policy], which is specifically incorporated by reference into these Terms of Service.
4. Conduct on Site
4.1 Your use of the site is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications through the site. By posting information in or otherwise using any communications services, message board, feedback form, or other interactive Services that may be available to you on or through this site, you agree that you will not upload, share, post, or otherwise distribute or facilitate distribution of any content – including images, text, communications, software, sounds, data, or other information – that:
4.1.1 is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies;
4.1.2 victimizes, harasses, degrades, or intimidates an individual or group of individuals based on religion, gender, sexual orientation, race, ethnicity, age, or disability;
4.1.3 infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party;
4.1.4 constitutes unauthorized or unsolicited advertising, junk, or bulk email (also known as “spamming”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
4.1.5 contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; or
4.1.6 impersonates/mislead any person or entity, including any of our employees or representatives; or
4.1.7 should not use the service to develop tool that target children below 18 years of age;
4.1.8 Should not use cloned voice to impersonate others ;
4.1.9 Should not provide tailored legal, medical/health, or financial advice; and
4.1.10 Should not create or enable to create tools that can harm others.
4.2 We neither endorse nor assume any liability for the contents of any material uploaded or submitted by third party users of the site. We generally do not pre-screen, monitor, or edit the content posted by users of communications services, chat rooms, message boards, newsgroups, software libraries, or other interactive services that may be available on or through this site. However, we and our agents have the right at their sole discretion to remove any content that, in our judgment, does not comply with these Terms of Service and any other rules of user conduct for our site, or is otherwise harmful, objectionable, or inaccurate. We are not responsible for any failure or delay in removing such content. You hereby consent to such removal and waive any claim against us arising out of such removal of content. See “Unauthorized Use of Materials” below for a description of the procedures to be followed in the event that any party believes that content posted on this site infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party.
4.3 In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server. Not all areas of the site may be available to you or other authorized users of the site. You shall not interfere with anyone else’s use and enjoyment of the site or other similar Services. Users who violate systems or network security may incur criminal or civil liability.
4.4 You agree that we may at any time, and at our sole discretion, terminate your membership, account, or other affiliation with our site without prior notice to you for violating any of the above provisions. In addition, you acknowledge that we will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in investigating suspected criminal violations.
5. License Agreement
5.1 You hereby grant Callmatic a worldwide, royalty-free, non-exclusive license to host and use the Content in order to provide you with the Services and hereby represent and warrant that you have all the rights necessary to grant us such license.
5.2 The license includes the right to use your Content in connection with Callmatic’s operation of the Site, provided such Content is attributed to you in accordance with the credits (i.e. business name, profile picture, photo title, descriptions, tags, and other accompanying information) as specifies by you during the submission process.
5.3 Although we try our best to restrict the ability of users and visitors to the site to make high resolution copies of content posted on the Site, we make no representation and warranty that content posted on the site will not be unlawfully copied without your consent. We do not restrict the ability of users and visitors to the site to make low resolution or ‘thumbnail’ copies of content posted on the site and you hereby expressly authorize Callmatic to permit users and visitors to the site to make such copies of your content.
5.4 You are responsible for any content that you have posted to the site and that may be lost or unrecoverable through your use of the Services. We may, but have no obligation to, monitor content on the site or websites created using our Services. We may disclose any information necessary or appropriate to satisfy our legal obligations or operate the Services properly. We may also refuse to post, remove, or require you to remove, any content, in whole or in part, alleged to be unacceptable, undesirable, inappropriate, or in violation of these Terms of Service. If you believe any materials infringe your copyrighted works, you may provide a notification of claimed copyright infringement to [amir@callmatic.ai] for copyright complaints.
6.Fair Usage Policy
6.1 This policy outlines the acceptable usage standards for our Services. It is designed to ensure that the services we provide remain available and efficient for all users. Our plans are intended for individual business use only. Organizations with multiple users or large-scale operations should contact us for customized plans.
6.2 We reserve the right to charge additional fees if users exceed the reasonable usage limits of [adjust relevant usage limits based on actual platform limits]. If the usage of the Services is found to be in violation of this policy or if there is unlawful, prohibited, or abnormal activity, we may suspend or terminate the account immediately without prior notice.
7. Account Fees and Features
7.1 Each user is entitled to create one account. Details of account features and pricing are provided on the Pricing Page. Subscriptions are for the term you select during the subscription process. Subscriptions will automatically renew at the end of each billing period for the same duration as the original term unless terminated or canceled by you or Callmatic prior to the end of the term. Cancellations can be made through the online platform or by contacting us at [amir@callmatic.ai].
7.2 You agree that upon the renewal of your subscription, the credit or debit card designated on your account will be charged the applicable fee in effect at the time of renewal.
7.3 We reserve the right to terminate your subscription if we are unable to process the payment associated with your credit card on file. You may upgrade, downgrade, or cancel your subscription at any time. In the event of a downgrade or cancellation, any pre-paid amount exceeding the adjusted subscription cost will remain as a credit on your account. This credit can be applied to future services within one year from the issue date but is not refundable in any form.
7.4 Active accounts retain full access to data, including call recordings and other content. If a subscription is canceled, user data, including call recordings, will be retained for 30 days from the cancellation date. During this period, you may re-activate your account and regain access to your data. Once this retention period expires, all user data will be permanently deleted.
7.5 We may modify, suspend, or discontinue any features of the Service at our sole discretion and without prior notice.
7.6 You are responsible for ensuring that any usage of the features and tools provided by Callmatic complies with applicable laws and regulations.
7.7 You hereby expressly and irrevocably release and forever discharge Callmatic from any actions, suits, losses, or liabilities arising directly or indirectly from your use of the site, its features, and its Services.
8.Third Party Sites and Information
8.1 This site may contain links to third-party websites or references to third-party information, software, materials, and/or services. These external sites and third-party services are not under our control, and we are not responsible for the accuracy, legality, copyright compliance, functionality, or any other aspect of their content or services.
8.2 The inclusion of a link or reference is provided solely for your convenience and does not imply endorsement, association, or approval by Callmatic. You acknowledge and agree that Callmatic is not liable for any errors, omissions, or issues arising from your interaction with such third-party sites or services.
8.3 If you engage with third-party vendors or services through Callmatic, including but not limited to speech recognition providers (e.g., Deepgram) or AI processing services (e.g., OpenAI), such engagements are governed by the terms and privacy policies of those providers. Callmatic does not assume responsibility for their operations or data handling practices beyond what is explicitly required for our Services.
9. Intellectual Property Information
9.1 By accepting these Terms of Service, you acknowledge that all content, features, and functionality available on this site—including but not limited to software, designs, text, graphics, logos, images, videos, and other materials—are protected by copyrights, trademarks, patents, or other proprietary rights and laws and are the exclusive property of Callmatic or its licensors.
9.2 You may use the content solely as authorized by Callmatic or the respective content provider. You agree not to copy, reproduce, modify, republish, upload, post, transmit, or distribute any content from this site in any form or by any means without prior written permission. Any unauthorized use of materials may violate applicable laws and could result in civil or criminal penalties.
9.3 Callmatic makes no warranty or representation that your use of materials provided on the site will not infringe the rights of third parties. Nothing in these Terms grants you any rights to use any trademark, service mark, logo, or trade name of Callmatic without explicit prior consent.
9.4 We take the confidentiality of user-provided information seriously and do not disclose any confidential user content to other users or unauthorized third parties, except as required to provide the Services or as permitted by applicable laws and our Privacy Policy.
10. Unauthorized Use of Materials
10.1 Subject to our Privacy Policy, any communication or material that you transmit to this site or to us, whether by electronic mail, post, or other means, for any reason, will be treated as non-confidential and non-proprietary. While you retain all rights in such communications or materials, you grant us and our agents and affiliates a non-exclusive, paid-up, perpetual, and worldwide right to copy, distribute, display, perform, publish, translate, adapt, modify, and otherwise use such material for any purpose, regardless of the form or medium (whether now known or hereafter developed).
10.2 We respect the intellectual property of others and require users to do the same. If you or any user of this site believes their copyright, trademark, or other property rights have been infringed by content posted on this site, you or the user must notify us promptly. To be effective, the notification must include:
10.2.1 A detailed identification of the copyrighted work or other intellectual property that you believe has been infringed, or sufficient information to locate it.
10.2.2 Identification of the material that is claimed to infringe the copyrighted work listed above, including its location on our site.
10.2.3 Provide information sufficient to allow us to contact you (e.g., a valid email address).
10.2.4 Provide sufficient information, if possible, to allow us to notify the owner/administrator of the allegedly infringing webpage or content.
10.2.5 Include the following statement: “I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law.”
10.2.6 Include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
10.2.7 A physical or electronic Signature.
10.2.8 Please send it to: amir@callmatic.ai
10.3 You acknowledge and agree that upon receipt of a notice of a claim of copyright infringement, we may immediately remove the identified materials from our site without liability to you or any other party and that the claims of the complaining party and the party that originally posted the materials will be referred to the appropriate Copyright Office for adjudication as required by law.
10.4 We aim to avoid involvement in account disputes. If we cannot reasonably determine the rightful account owner, we reserve the right, at our sole discretion, to suspend or terminate the disputed account without prior notice.
11. Disclaimer of Responsibilities
11.1 All services on this site are provided on an “AS IS” and “AS AVAILABLE” basis without warranty of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Without limiting the foregoing, we make no warranty that:
11.1.1 the services and materials will meet your requirements;
11.1.2 the services and materials will be uninterrupted, timely, secure, or error-free;
11.1.3 the results obtained from using the services or materials will be accurate or reliable; or
11.1.4 the quality of any services, information, or other material purchased or obtained through the site will meet your expectations.
11.2 This site may include technical errors, inaccuracies, or typographical mistakes. We reserve the right to modify or discontinue any services, materials, prices, or descriptions without prior notice. We do not guarantee that all materials or services on this site are current or up-to-date.
11.3 The use of services, or downloading any materials through this site, is done at your own discretion and risk. You agree to be solely responsible for any damage to your devices or loss of data caused by such activities.
11.4 You may engage in transactions with third-party users or vendors through the site. We disclaim all warranties or responsibilities for such transactions, which are conducted solely between you and the third party. Any warranties for third-party products or services are provided solely by the third party and not by us or our affiliates.
11.5 Content available on this site may represent the opinions and judgments of third parties. We do not endorse or guarantee the accuracy or reliability of such opinions, advice, or statements. Only authorized Callmatic representatives speaking in their official capacity provide opinions attributable to us.
11.6 You acknowledge that temporary interruptions of services may occur as part of normal operations. We are not responsible for delays, interruptions, or disruptions caused by third-party networks or other uncontrollable events.
11.7 You understand and agree that the services on this site are provided “AS IS,” and we assume no responsibility for timeliness, deletion, mis-delivery, or failure to store user communications or personalization settings.
12.Limitation of Liability
12.1 In no event shall we and our affiliates shall not be liable to you or any third party for any special, punitive, incidental, indirect, or consequential damages of any kind. This includes, but is not limited to, damages resulting from loss of use, data, revenue, or profits, even if we have been advised of the possibility of such damages. This limitation applies to any theory of liability, whether arising in contract, tort, negligence, strict liability, or otherwise, and regardless of whether the claim arises out of or in connection with your use of this site or any third-party sites referenced or linked from this site.
12.2 We are not liable for any claims or damages arising from third-party goods or services offered through this site, or for transactions conducted via third-party platforms linked to or facilitated by this site, including issues related to payment processing or order fulfillment.
13. Indemnification
13.1 You agree to defend, indemnify, and hold harmless Callmatic, its affiliates, employees, officers, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising from, or related to your use of this site or Services in violation of these Terms of Service, applicable laws, or the rights of any third party.
13.2 We reserve the right, at our sole expense, to assume the exclusive defense and control of any matter subject to indemnification by you. If we exercise this right, you agree to cooperate with us in asserting any available defenses.
14. Security and Password
14.1 You are solely responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities conducted under your account. It is your responsibility to take appropriate measures to prevent unauthorized access to your account. You must not share, transfer, or disclose your account credentials to any third party. If you suspect any unauthorized access or misuse of your account, you must notify Callmatic immediately at amir@callmatic.ai. Failure to do so may result in the termination of your account.
14.2 Callmatic provides various security options to help you protect your account and content. You are encouraged to familiarize yourself with these options and use them appropriately to safeguard your data. While Callmatic implements industry-standard security measures to protect your account and content, no system is entirely secure. As such, you acknowledge and agree that:
14.2.1 Content uploaded to the platform may be accessed by others, including being linked to, downloaded, or archived by third parties.
14.2.2 Callmatic cannot guarantee absolute security against unauthorized access, including by hackers or malicious actors.
14.2.3 Callmatic will not be held liable for any loss or damage resulting from unauthorized access to your account or content.
14.3 You accept full responsibility for any risks associated with unauthorized access to the information you provide, including but not limited to registration details, account information, and content. If you become aware of any security breach involving your account or content, you must notify Callmatic immediately at amir@callmatic.ai.
15. E-mail, Messaging, Blogging, and Chat Services
15.1 Callmatic may offer email, messaging, blogging, or chat services (collectively, “Communications”) to users, either directly or via third-party providers. The use of these services is subject to these Terms and any supplemental agreements provided by Callmatic.
15.2 Callmatic respects the confidentiality of private Communications and will only inspect or disclose their contents under the following circumstances:
15.2.1 With the consent of the sender or recipient.
15.2.2 As required by law, court order, or governmental directive.
15.2.3 In compliance with applicable laws, including Canada’s anti-spam legislation (CASL) and the Electronic Communications Privacy Act.
15.3 We may implement automated monitoring tools to protect users from spam and other inappropriate electronic communications. While we strive to ensure effectiveness, we are not responsible for any legitimate communication that is blocked or unsolicited communication that is not intercepted.
15.4 To manage storage limitations, email inboxes and related services may have capped storage capacities. Automated processes may delete or block emails that exceed these limits, and Callmatic is not liable for any loss of messages due to such actions.
15.5 If you access user information (such as names, email addresses, or other details) through Callmatic’s services, you agree to use such information solely for purposes explicitly authorized by Callmatic, such as providing services related to the user’s account or transactions and safeguard user information and avoid sharing it with third parties without prior authorization.
16. International Use
16.1 Although this site may be accessible globally, we make no representation that the materials on this site are appropriate or available for use in all locations. Accessing this site from territories where its content is illegal is prohibited. Users who choose to access this site from outside the country where the site is operated do so at their own risk and are responsible for ensuring compliance with all applicable local laws. Any offer for products, services, and/or information made in connection with this site is void where prohibited.
17. Termination of Use
17.1 You agree that we may, in our sole discretion, terminate or suspend your access to all or part of the site with or without notice and for any reason, including but not limited to a breach of these Terms of Service. Any suspected fraudulent, abusive, or illegal activity may result in the termination of your account and may be referred to appropriate law enforcement authorities.
17.2 Upon termination or suspension of your account, for any reason, your right to access and use the services on this site immediately ceases. You acknowledge and agree that we may deactivate or delete your account, along with all related information and files, and may block any further access to your account or the site.
17.3 We shall not be liable to you or any third party for any claims or damages arising out of the termination or suspension of your account, or any actions taken by us in connection with such termination or suspension.
18.Notices
18.1 All notices under these Terms of Service must be in writing and may be sent via email or conventional mail. Notices to us should be directed to Customer Service at amir@callmatic.ai. Notices to you will be sent to the address provided by you during registration. We may also send notifications related to specific actions in your account, which you can manage by updating your account settings. Additionally, we may broadcast notices or messages through the site to inform you of important updates or changes, and such broadcasts will be considered as notice to you at the time of posting.
19. Entire Agreement
19.1 These Terms of Service represent the complete and exclusive agreement between us regarding the subject matter hereof, and supersede all prior agreements, understandings, and communications between the parties concerning the same. No modifications, supplements, or amendments to these Terms of Service will be valid unless expressly agreed to in writing by both parties. Any attempt to alter, supplement, or amend this document, or to place an order subject to additional or different terms, will be considered null and void unless agreed to in writing by both you and us. In the event of any conflict between these Terms of Service and any other content related to this site, these Terms of Service will take precedence.
20. Miscellaneous
20.1 In any legal action to enforce these Terms of Service, the prevailing party shall be entitled to recover costs and attorneys’ fees. Any cause of action you bring against us or our Affiliates must be initiated within one year after the cause of action arises, otherwise it will be permanently waived and barred.
20.2 You may not assign or transfer your rights and obligations under these Terms of Service to any third party. Any attempted assignment or transfer will be deemed null and void. We reserve the right to assign our rights and obligations under these Terms of Service at our discretion.
20.3 You agree not to sell, resell, reproduce, duplicate, copy or use any part of this site or its content for any commercial purposes without express permission.
20.4 In addition to any other excused circumstances provided by applicable law, we shall not be liable for any delay or failure to deliver products and services available through this site due to events beyond our reasonable control, whether or not foreseeable, including but not limited to labor disputes, war, fire, accidents, adverse weather, inability to secure transportation, government actions or regulations, and other events beyond our reasonable control.
20.5 If any part of these Terms of Service is determined to be invalid or unenforceable, it will be interpreted to reflect the original intent of the parties, to the extent permitted by law, while the remaining provisions will remain in full force and effect.
20.6 Any failure on our part to enforce or exercise any provision of these Terms of Service shall not be deemed a waiver of that provision or any other provision.
21. Contact Information
Unless otherwise explicitly stated, the services provided through this site are offered by Callmatic.ai. If you notice any user violating these Terms of Service, please contact us at amir@callmatic.ai
Terms of service
1. User’s Acknowledgment and Acceptance of Terms
1.1 Lionlaunchers Services Private Limited (“Us” or “We” or “Callmatic”) provides the https://www.callmatic.ai site and various related services (collectively, the “site”) to you, the user, subject to your compliance with all the terms, conditions, and notices contained or referenced herein (the “Terms of Service”), as well as any other written agreement between us and you. You must read, agree with, and accept all the terms and conditions contained in this Terms of Service agreement, including Privacy Policy, Cookie Policy and, if applicable, Data Processing Addendum (“DPA”) before you may become a user. In addition, when using the services or materials on this site, users shall be subject to any posted rules applicable to such services or materials that may contain terms and conditions in addition to those in these Terms of Service. All such guidelines or rules are hereby incorporated by reference into these Terms of Service.
1.2 By using this site, you agree to be bound by these Terms of Service. If you do not wish to be bound by these terms, you may not use or access the site or its services.
1.3 These Terms of Service are effective as of the date of your acceptance. We reserve the right to modify these Terms at any time without notice. You are responsible for reviewing these Terms periodically. Your continued use of the Site after any modification will constitute your acceptance of the revised Terms.
2.Description of Services
2.1 Callmatic provides users with access to tools and services to create, manage, and optimize AI-driven voice interactions, including the use of its web application, voice bot functionalities, speech recognition, and other AI-powered services (the “Services”).
3.Registration Data and Privacy
3.1 In order to access some of the Services on this site, you will be required to use an account and password that can be obtained by completing our online registration form, which requests certain information and data (“Registration Data”), and maintaining and updating your Registration Data as required. By registering, you agree that all information provided in the Registration Data is true and accurate and that you will maintain and update this information as required in order to keep it current, complete, and accurate. The information we obtain through your use of this site, including your Registration Data, is subject to our [Privacy Policy], which is specifically incorporated by reference into these Terms of Service.
4. Conduct on Site
4.1 Your use of the site is subject to all applicable laws and regulations, and you are solely responsible for the substance of your communications through the site. By posting information in or otherwise using any communications services, message board, feedback form, or other interactive Services that may be available to you on or through this site, you agree that you will not upload, share, post, or otherwise distribute or facilitate distribution of any content – including images, text, communications, software, sounds, data, or other information – that:
4.1.1 is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, contains explicit or graphic descriptions or accounts of sexual acts (including but not limited to sexual language of a violent or threatening nature directed at another individual or group of individuals), or otherwise violates our rules or policies;
4.1.2 victimizes, harasses, degrades, or intimidates an individual or group of individuals based on religion, gender, sexual orientation, race, ethnicity, age, or disability;
4.1.3 infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party;
4.1.4 constitutes unauthorized or unsolicited advertising, junk, or bulk email (also known as “spamming”), chain letters, any other form of unauthorized solicitation, or any form of lottery or gambling;
4.1.5 contains software viruses or any other computer code, files, or programs that are designed or intended to disrupt, damage, or limit the functioning of any software, hardware, or telecommunications equipment or to damage or obtain unauthorized access to any data or other information of any third party; or
4.1.6 impersonates/mislead any person or entity, including any of our employees or representatives; or
4.1.7 should not use the service to develop tool that target children below 18 years of age;
4.1.8 Should not use cloned voice to impersonate others ;
4.1.9 Should not provide tailored legal, medical/health, or financial advice; and
4.1.10 Should not create or enable to create tools that can harm others.
4.2 We neither endorse nor assume any liability for the contents of any material uploaded or submitted by third party users of the site. We generally do not pre-screen, monitor, or edit the content posted by users of communications services, chat rooms, message boards, newsgroups, software libraries, or other interactive services that may be available on or through this site. However, we and our agents have the right at their sole discretion to remove any content that, in our judgment, does not comply with these Terms of Service and any other rules of user conduct for our site, or is otherwise harmful, objectionable, or inaccurate. We are not responsible for any failure or delay in removing such content. You hereby consent to such removal and waive any claim against us arising out of such removal of content. See “Unauthorized Use of Materials” below for a description of the procedures to be followed in the event that any party believes that content posted on this site infringes on any patent, trademark, trade secret, copyright, right of publicity, or other proprietary right of any party.
4.3 In addition, you may not use your account to breach security of another account or attempt to gain unauthorized access to another network or server. Not all areas of the site may be available to you or other authorized users of the site. You shall not interfere with anyone else’s use and enjoyment of the site or other similar Services. Users who violate systems or network security may incur criminal or civil liability.
4.4 You agree that we may at any time, and at our sole discretion, terminate your membership, account, or other affiliation with our site without prior notice to you for violating any of the above provisions. In addition, you acknowledge that we will cooperate fully with investigations of violations of systems or network security at other sites, including cooperating with law enforcement authorities in investigating suspected criminal violations.
5. License Agreement
5.1 You hereby grant Callmatic a worldwide, royalty-free, non-exclusive license to host and use the Content in order to provide you with the Services and hereby represent and warrant that you have all the rights necessary to grant us such license.
5.2 The license includes the right to use your Content in connection with Callmatic’s operation of the Site, provided such Content is attributed to you in accordance with the credits (i.e. business name, profile picture, photo title, descriptions, tags, and other accompanying information) as specifies by you during the submission process.
5.3 Although we try our best to restrict the ability of users and visitors to the site to make high resolution copies of content posted on the Site, we make no representation and warranty that content posted on the site will not be unlawfully copied without your consent. We do not restrict the ability of users and visitors to the site to make low resolution or ‘thumbnail’ copies of content posted on the site and you hereby expressly authorize Callmatic to permit users and visitors to the site to make such copies of your content.
5.4 You are responsible for any content that you have posted to the site and that may be lost or unrecoverable through your use of the Services. We may, but have no obligation to, monitor content on the site or websites created using our Services. We may disclose any information necessary or appropriate to satisfy our legal obligations or operate the Services properly. We may also refuse to post, remove, or require you to remove, any content, in whole or in part, alleged to be unacceptable, undesirable, inappropriate, or in violation of these Terms of Service. If you believe any materials infringe your copyrighted works, you may provide a notification of claimed copyright infringement to [amir@callmatic.ai] for copyright complaints.
6.Fair Usage Policy
6.1 This policy outlines the acceptable usage standards for our Services. It is designed to ensure that the services we provide remain available and efficient for all users. Our plans are intended for individual business use only. Organizations with multiple users or large-scale operations should contact us for customized plans.
6.2 We reserve the right to charge additional fees if users exceed the reasonable usage limits of [adjust relevant usage limits based on actual platform limits]. If the usage of the Services is found to be in violation of this policy or if there is unlawful, prohibited, or abnormal activity, we may suspend or terminate the account immediately without prior notice.
7. Account Fees and Features
7.1 Each user is entitled to create one account. Details of account features and pricing are provided on the Pricing Page. Subscriptions are for the term you select during the subscription process. Subscriptions will automatically renew at the end of each billing period for the same duration as the original term unless terminated or canceled by you or Callmatic prior to the end of the term. Cancellations can be made through the online platform or by contacting us at [amir@callmatic.ai].
7.2 You agree that upon the renewal of your subscription, the credit or debit card designated on your account will be charged the applicable fee in effect at the time of renewal.
7.3 We reserve the right to terminate your subscription if we are unable to process the payment associated with your credit card on file. You may upgrade, downgrade, or cancel your subscription at any time. In the event of a downgrade or cancellation, any pre-paid amount exceeding the adjusted subscription cost will remain as a credit on your account. This credit can be applied to future services within one year from the issue date but is not refundable in any form.
7.4 Active accounts retain full access to data, including call recordings and other content. If a subscription is canceled, user data, including call recordings, will be retained for 30 days from the cancellation date. During this period, you may re-activate your account and regain access to your data. Once this retention period expires, all user data will be permanently deleted.
7.5 We may modify, suspend, or discontinue any features of the Service at our sole discretion and without prior notice.
7.6 You are responsible for ensuring that any usage of the features and tools provided by Callmatic complies with applicable laws and regulations.
7.7 You hereby expressly and irrevocably release and forever discharge Callmatic from any actions, suits, losses, or liabilities arising directly or indirectly from your use of the site, its features, and its Services.
8.Third Party Sites and Information
8.1 This site may contain links to third-party websites or references to third-party information, software, materials, and/or services. These external sites and third-party services are not under our control, and we are not responsible for the accuracy, legality, copyright compliance, functionality, or any other aspect of their content or services.
8.2 The inclusion of a link or reference is provided solely for your convenience and does not imply endorsement, association, or approval by Callmatic. You acknowledge and agree that Callmatic is not liable for any errors, omissions, or issues arising from your interaction with such third-party sites or services.
8.3 If you engage with third-party vendors or services through Callmatic, including but not limited to speech recognition providers (e.g., Deepgram) or AI processing services (e.g., OpenAI), such engagements are governed by the terms and privacy policies of those providers. Callmatic does not assume responsibility for their operations or data handling practices beyond what is explicitly required for our Services.
9. Intellectual Property Information
9.1 By accepting these Terms of Service, you acknowledge that all content, features, and functionality available on this site—including but not limited to software, designs, text, graphics, logos, images, videos, and other materials—are protected by copyrights, trademarks, patents, or other proprietary rights and laws and are the exclusive property of Callmatic or its licensors.
9.2 You may use the content solely as authorized by Callmatic or the respective content provider. You agree not to copy, reproduce, modify, republish, upload, post, transmit, or distribute any content from this site in any form or by any means without prior written permission. Any unauthorized use of materials may violate applicable laws and could result in civil or criminal penalties.
9.3 Callmatic makes no warranty or representation that your use of materials provided on the site will not infringe the rights of third parties. Nothing in these Terms grants you any rights to use any trademark, service mark, logo, or trade name of Callmatic without explicit prior consent.
9.4 We take the confidentiality of user-provided information seriously and do not disclose any confidential user content to other users or unauthorized third parties, except as required to provide the Services or as permitted by applicable laws and our Privacy Policy.
10. Unauthorized Use of Materials
10.1 Subject to our Privacy Policy, any communication or material that you transmit to this site or to us, whether by electronic mail, post, or other means, for any reason, will be treated as non-confidential and non-proprietary. While you retain all rights in such communications or materials, you grant us and our agents and affiliates a non-exclusive, paid-up, perpetual, and worldwide right to copy, distribute, display, perform, publish, translate, adapt, modify, and otherwise use such material for any purpose, regardless of the form or medium (whether now known or hereafter developed).
10.2 We respect the intellectual property of others and require users to do the same. If you or any user of this site believes their copyright, trademark, or other property rights have been infringed by content posted on this site, you or the user must notify us promptly. To be effective, the notification must include:
10.2.1 A detailed identification of the copyrighted work or other intellectual property that you believe has been infringed, or sufficient information to locate it.
10.2.2 Identification of the material that is claimed to infringe the copyrighted work listed above, including its location on our site.
10.2.3 Provide information sufficient to allow us to contact you (e.g., a valid email address).
10.2.4 Provide sufficient information, if possible, to allow us to notify the owner/administrator of the allegedly infringing webpage or content.
10.2.5 Include the following statement: “I have a good faith belief that use of the copyrighted materials described above as allegedly infringing is not authorized by the copyright owner, its agent, or the law.”
10.2.6 Include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.”
10.2.7 A physical or electronic Signature.
10.2.8 Please send it to: amir@callmatic.ai
10.3 You acknowledge and agree that upon receipt of a notice of a claim of copyright infringement, we may immediately remove the identified materials from our site without liability to you or any other party and that the claims of the complaining party and the party that originally posted the materials will be referred to the appropriate Copyright Office for adjudication as required by law.
10.4 We aim to avoid involvement in account disputes. If we cannot reasonably determine the rightful account owner, we reserve the right, at our sole discretion, to suspend or terminate the disputed account without prior notice.
11. Disclaimer of Responsibilities
11.1 All services on this site are provided on an “AS IS” and “AS AVAILABLE” basis without warranty of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. Without limiting the foregoing, we make no warranty that:
11.1.1 the services and materials will meet your requirements;
11.1.2 the services and materials will be uninterrupted, timely, secure, or error-free;
11.1.3 the results obtained from using the services or materials will be accurate or reliable; or
11.1.4 the quality of any services, information, or other material purchased or obtained through the site will meet your expectations.
11.2 This site may include technical errors, inaccuracies, or typographical mistakes. We reserve the right to modify or discontinue any services, materials, prices, or descriptions without prior notice. We do not guarantee that all materials or services on this site are current or up-to-date.
11.3 The use of services, or downloading any materials through this site, is done at your own discretion and risk. You agree to be solely responsible for any damage to your devices or loss of data caused by such activities.
11.4 You may engage in transactions with third-party users or vendors through the site. We disclaim all warranties or responsibilities for such transactions, which are conducted solely between you and the third party. Any warranties for third-party products or services are provided solely by the third party and not by us or our affiliates.
11.5 Content available on this site may represent the opinions and judgments of third parties. We do not endorse or guarantee the accuracy or reliability of such opinions, advice, or statements. Only authorized Callmatic representatives speaking in their official capacity provide opinions attributable to us.
11.6 You acknowledge that temporary interruptions of services may occur as part of normal operations. We are not responsible for delays, interruptions, or disruptions caused by third-party networks or other uncontrollable events.
11.7 You understand and agree that the services on this site are provided “AS IS,” and we assume no responsibility for timeliness, deletion, mis-delivery, or failure to store user communications or personalization settings.
12.Limitation of Liability
12.1 In no event shall we and our affiliates shall not be liable to you or any third party for any special, punitive, incidental, indirect, or consequential damages of any kind. This includes, but is not limited to, damages resulting from loss of use, data, revenue, or profits, even if we have been advised of the possibility of such damages. This limitation applies to any theory of liability, whether arising in contract, tort, negligence, strict liability, or otherwise, and regardless of whether the claim arises out of or in connection with your use of this site or any third-party sites referenced or linked from this site.
12.2 We are not liable for any claims or damages arising from third-party goods or services offered through this site, or for transactions conducted via third-party platforms linked to or facilitated by this site, including issues related to payment processing or order fulfillment.
13. Indemnification
13.1 You agree to defend, indemnify, and hold harmless Callmatic, its affiliates, employees, officers, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising from, or related to your use of this site or Services in violation of these Terms of Service, applicable laws, or the rights of any third party.
13.2 We reserve the right, at our sole expense, to assume the exclusive defense and control of any matter subject to indemnification by you. If we exercise this right, you agree to cooperate with us in asserting any available defenses.
14. Security and Password
14.1 You are solely responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities conducted under your account. It is your responsibility to take appropriate measures to prevent unauthorized access to your account. You must not share, transfer, or disclose your account credentials to any third party. If you suspect any unauthorized access or misuse of your account, you must notify Callmatic immediately at amir@callmatic.ai. Failure to do so may result in the termination of your account.
14.2 Callmatic provides various security options to help you protect your account and content. You are encouraged to familiarize yourself with these options and use them appropriately to safeguard your data. While Callmatic implements industry-standard security measures to protect your account and content, no system is entirely secure. As such, you acknowledge and agree that:
14.2.1 Content uploaded to the platform may be accessed by others, including being linked to, downloaded, or archived by third parties.
14.2.2 Callmatic cannot guarantee absolute security against unauthorized access, including by hackers or malicious actors.
14.2.3 Callmatic will not be held liable for any loss or damage resulting from unauthorized access to your account or content.
14.3 You accept full responsibility for any risks associated with unauthorized access to the information you provide, including but not limited to registration details, account information, and content. If you become aware of any security breach involving your account or content, you must notify Callmatic immediately at amir@callmatic.ai.
15. E-mail, Messaging, Blogging, and Chat Services
15.1 Callmatic may offer email, messaging, blogging, or chat services (collectively, “Communications”) to users, either directly or via third-party providers. The use of these services is subject to these Terms and any supplemental agreements provided by Callmatic.
15.2 Callmatic respects the confidentiality of private Communications and will only inspect or disclose their contents under the following circumstances:
15.2.1 With the consent of the sender or recipient.
15.2.2 As required by law, court order, or governmental directive.
15.2.3 In compliance with applicable laws, including Canada’s anti-spam legislation (CASL) and the Electronic Communications Privacy Act.
15.3 We may implement automated monitoring tools to protect users from spam and other inappropriate electronic communications. While we strive to ensure effectiveness, we are not responsible for any legitimate communication that is blocked or unsolicited communication that is not intercepted.
15.4 To manage storage limitations, email inboxes and related services may have capped storage capacities. Automated processes may delete or block emails that exceed these limits, and Callmatic is not liable for any loss of messages due to such actions.
15.5 If you access user information (such as names, email addresses, or other details) through Callmatic’s services, you agree to use such information solely for purposes explicitly authorized by Callmatic, such as providing services related to the user’s account or transactions and safeguard user information and avoid sharing it with third parties without prior authorization.
16. International Use
16.1 Although this site may be accessible globally, we make no representation that the materials on this site are appropriate or available for use in all locations. Accessing this site from territories where its content is illegal is prohibited. Users who choose to access this site from outside the country where the site is operated do so at their own risk and are responsible for ensuring compliance with all applicable local laws. Any offer for products, services, and/or information made in connection with this site is void where prohibited.
17. Termination of Use
17.1 You agree that we may, in our sole discretion, terminate or suspend your access to all or part of the site with or without notice and for any reason, including but not limited to a breach of these Terms of Service. Any suspected fraudulent, abusive, or illegal activity may result in the termination of your account and may be referred to appropriate law enforcement authorities.
17.2 Upon termination or suspension of your account, for any reason, your right to access and use the services on this site immediately ceases. You acknowledge and agree that we may deactivate or delete your account, along with all related information and files, and may block any further access to your account or the site.
17.3 We shall not be liable to you or any third party for any claims or damages arising out of the termination or suspension of your account, or any actions taken by us in connection with such termination or suspension.
18.Notices
18.1 All notices under these Terms of Service must be in writing and may be sent via email or conventional mail. Notices to us should be directed to Customer Service at amir@callmatic.ai. Notices to you will be sent to the address provided by you during registration. We may also send notifications related to specific actions in your account, which you can manage by updating your account settings. Additionally, we may broadcast notices or messages through the site to inform you of important updates or changes, and such broadcasts will be considered as notice to you at the time of posting.
19. Entire Agreement
19.1 These Terms of Service represent the complete and exclusive agreement between us regarding the subject matter hereof, and supersede all prior agreements, understandings, and communications between the parties concerning the same. No modifications, supplements, or amendments to these Terms of Service will be valid unless expressly agreed to in writing by both parties. Any attempt to alter, supplement, or amend this document, or to place an order subject to additional or different terms, will be considered null and void unless agreed to in writing by both you and us. In the event of any conflict between these Terms of Service and any other content related to this site, these Terms of Service will take precedence.
20. Miscellaneous
20.1 In any legal action to enforce these Terms of Service, the prevailing party shall be entitled to recover costs and attorneys’ fees. Any cause of action you bring against us or our Affiliates must be initiated within one year after the cause of action arises, otherwise it will be permanently waived and barred.
20.2 You may not assign or transfer your rights and obligations under these Terms of Service to any third party. Any attempted assignment or transfer will be deemed null and void. We reserve the right to assign our rights and obligations under these Terms of Service at our discretion.
20.3 You agree not to sell, resell, reproduce, duplicate, copy or use any part of this site or its content for any commercial purposes without express permission.
20.4 In addition to any other excused circumstances provided by applicable law, we shall not be liable for any delay or failure to deliver products and services available through this site due to events beyond our reasonable control, whether or not foreseeable, including but not limited to labor disputes, war, fire, accidents, adverse weather, inability to secure transportation, government actions or regulations, and other events beyond our reasonable control.
20.5 If any part of these Terms of Service is determined to be invalid or unenforceable, it will be interpreted to reflect the original intent of the parties, to the extent permitted by law, while the remaining provisions will remain in full force and effect.
20.6 Any failure on our part to enforce or exercise any provision of these Terms of Service shall not be deemed a waiver of that provision or any other provision.
21. Contact Information
Unless otherwise explicitly stated, the services provided through this site are offered by Callmatic.ai. If you notice any user violating these Terms of Service, please contact us at amir@callmatic.ai