Use Cases

Service Feedback Bot

Elevate your customer service with our Post-Sales or Service Feedback Bot. This solution collects feedback from customers after a sale or service interaction, helping you understand their experience and make improvements.

Capabilities

Survey Customization:

Asks tailored questions about specific products or services.

Issue Identification:

Flags negative feedback for immediate action.

Sentiment Analysis:

Evaluates feedback tone for deeper insights.

Real-Time Data Logging:

Captures responses and sends them to the CRM instantly.

Customer Engagement:

Offers solutions to dissatisfied customers during the call.

Report Generation:

Summarizes data for performance tracking.

Insights

Insights uncover patterns, enhance understanding, and guide decisions, enabling growth, innovation, and adaptability by transforming information into actionable knowledge.

Statistics Unleashed

Achieve support excellence effortlessly with the Generative AI-powered user-friendly automation suite.

100% Accuracy

10M + Calls Triggered

60% Costs and 85% Time saved

300% ROI